FAQ'S
Β
π Frequently Asked Questions (FAQs)
1. What makes TITAN DIAL different from other watches?
TITAN DIAL is specially designed for thin wrists, offering a bold, luxury look without bulk. Itβs crafted with precision, designed in Pakistan, and backed by a mission to deliver affordable quality with purpose.
2. Is your watch suitable for daily use?
Absolutely! Our watch is designed for everyday wear β whether you're a student, working professional, or attending a formal event.
3. Do you offer Cash on Delivery (COD)?
Yes! We offer Cash on Delivery (COD) all over Pakistan for your convenience.
4. How long does delivery take?
Orders are usually delivered within 2 to 5 working days, depending on your city or region.
5. Do you offer returns or exchanges?
Yes, we offer 7-day replacement only in case of a damaged or defective product. Please record an unboxing video as proof and contact us within 24 hours of receiving your order.
6. How can I track my order?
You will receive a tracking number once your order is shipped. You can visit our βTrack Your Orderβ page and enter your tracking code or phone number.
7. Is the watch water-resistant?
Our watch is splash-resistant, suitable for light handwashing and everyday use β but not recommended for swimming or showering.
8. What payment methods do you accept?
We accept Cash on Delivery, and in select cases, advance bank transfers or mobile wallet payments (Easy Paisa/Jazz Cash) for prepaid customers.
9. Where are you based?
We are proudly based in Pakistan and currently only deliver within the country.
10. Do you donate part of your profits?
Yes! 20% of our monthly store profit is donated to charity β because giving back is part of our brandβs heart. So you are not just buying, You are Donating !